03 · Product & UX/UI

One Community Global · Nonprofit

Governance
Dashboard

One open-source home for proposals and decisions. It replaces scattered sheets, emails and docs for volunteers worldwide.

Role

Research, product design, IA

Organization

One Community Global, Phase 5

Tools

Figma, hi-fi prototypes

Scope

24 screens, 7 stages, 12 focus groups

The governance dashboard on a desktop monitor
1,300+Volunteers
60+Countries
24Screens
7Stages
12Focus groups
01

Problem

Three tools.
No single truth.

From interviews with coordinators, board members and leaders.

TodaySpreadsheets
TodayEmail threads
TodayGoogle Docs
RedesignOne live dashboardStatus, owners, votes
Pain pointDesign response
No single source of truthLive dashboard with real-time status
Unclear accountability across time zonesRole-based ownership and audit trails
Policy documents buriedStructured, tagged repository
Sustainability KPIs invisibleLive ESG metrics per focus group
New volunteers got lostOrientation and role tooltips
Opaque consensus votingLive tally with a documentation log
Recording of the pain point to solution walkthrough
Fig 1.1Each pain point, resolved on screen
02

Structure

Designing the shape of a decision.

Four-tier governance pyramid
Fig 2.1Four tiers of governance
  1. Administrative groupBudget, policy, final calls.
  2. Approval groups × 12Major directional decisions.
  3. Focus groups × 12Domain review.
  4. Discussion groupsAll members. Ideas and debate.

A proposal’s seven stages

1SubmitDiscussion group
2Sign-offDiscussion group
3ReviewFocus group
4VoteApproval group
5VoteCommunity
6ActAction group
7Archive
Recording of the governance hub information architecture
IAThe hub, organised by stage
Recording of the groups and roles orientation screen
OrientationRoles explained in product
03

Key screens

Dense data. Calm hierarchy.

Main dashboard recording with KPIs and charts
05Main dashboard
  1. Urgent alerts firstWhat needs a decision today.
  2. Greeting and roleEveryone knows where they stand.
  3. Live KPI stripParticipation, consensus health, time.
  4. Community pulsePipeline below the fold.

10 · Consensus vote

The most complex screen. Live tally, iteration history and a full decision log.

Example: endorse · with conditions · clarify · concerns

Recording of the consensus vote screen
Fig 3.2Approval group vote
Domain ecosystem and proposal analytics
13Analytics
Governance health overview
13bHealth at a glance
Governance calendar
14Calendar and RSVP
Planning and expansion board
15Planning and budgets
Account inactive screen
01A clear way back in
Infrastructure focus group
18Infrastructure
Sustainability focus group
19Sustainability
Member profile
16Member profile
Community outreach hub
17Outreach
Dashboard on two monitors
SystemOne language, 24 screens
04

Outcome

From scattered to shared.

BeforeSheets, emails, docsScattered and opaque
AfterOne structured dashboardFor 1,300+ volunteers

Centralised

One place to propose, discuss, vote and track.

Visible

Status, owners, audit trails, consensus.

Easier to join

Role onboarding and visual voting.